Digital content is not refundable. Online courses can not be assigned to multiple individuals or reassigned to another individual after purchase.

If you are purchasing an Online Course, nothing will be shipped to you.
You will immediately begin by clicking on "Start Course" at the bottom of the page after payment is made.

Tax Exempt? Call 866-372-7233 to place your order.

 Do not submit your order more than once.
All product orders are shipped FedEx Ground and require a physical address.  
Please allow 10 business days for delivery. (Excluding Digital content)

You will get a receipt via e-mail.

Once your order has shipped you will receive tracking information via e-mail.

All orders are non-refundable. 

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Additional Shipping Information:

We do not ship to PO Boxes. All printed materials are shipped FedEx Ground and signature is not required. 

If shipping to a home address, FedEx may leave the package at your front door. We do not recommend shipping to a residential address if you will not be at the residence to receive your order.

Please ensure that you have provided the full address including Postal/Zip code. Providing an incorrect or incomplete address may result in additional fees.

Please allow 7 to 10 business days for delivery. An e-mail with your tracking information will be sent to you once your order has been shipped.

Disregard this note if you have purchased any digital content, nothing will be shipped to you.

If ordering books, please allow FedEx up to 10 business days for delivery of shipments. 
We cannot ship to PO Boxes, please be sure to use a street address for your shipping address at check out.
All sales are final. If tax exempt, please call 866-372-7233 to place your order.