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Florida DBPR licensees are prohibited from letting food handlers touch ready-to-eat foods unless your business has been approved to use an Alternative Operating Procedure (AOP) like this Direct Hand Contact Operating Plan (DHCOP). Use this program to guide you through establishing necessary food safety standards and procedures to handle ready-to-eat foods with bare hands. Once complete you can submit your DHCOP with your completed application for approval by DBPR and your inspector.... Details
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Florida's only DBPR contracted provider of food safety training for employee Foodhandlers. Purchase one Chinese SafeStaff foodhandler training guide for each individual. Includes their individual certificate, wallet card and DBPR database training record. This is not a self-administered program.
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Florida's only DBPR contracted provider of food safety training for employee Foodhandlers. Purchase one English SafeStaff foodhandler training guide for each individual. Includes their individual certificate, wallet card and DBPR database training record. Training must be conducted by a Certified Food Protection Manager (CFPM). This is not a self-administered program.

If you... Details

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BOOK
Florida's only DBPR contracted provider of food safety training for employee Foodhandlers. Purchase one Spanish SafeStaff foodhandler training guide for each individual. Includes their individual certificate, wallet card and DBPR database training record. This is not a self-administered program. Training must be conducted by a Certified Food Protection Manager (CFPM).

If you are... Details

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Do not attempt to purchase more than one online course, or purchase a course for another individual. The person making the purchase / registering for the course, must be the person taking the course. The payer may be any authorized user.

SafeStaff Individual Online Foodhandler Training, DBPR's contracted provider, Approval Number 1752486, for required Food Employee training that meets... Details

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No intente comprar más de un curso, o comprar un curso para otro individuo. La persona que hace la compra debe ser la persona que toma el curso.

La Formación para Manipulación de Alimentos Safestaff en Línea, el proveedor contratado de DBPR, Número de Aprobación 1752486, para formación del empleado requerida que cumple con requisitos del Estatuto 509.049 de Florida.

Compre su... Details

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A deck of 128 Bilingual (English/Spanish) flashcards for a quick fun study aid for the Florida Food Protection Manager's Exam. Great to use with the SafeStaff Manager Review Guide as you prepare for the ServSafe Exam.
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A Test With Confidence Package that includes: a 4-hour review of basic food safety principles and changes to the Food Code. We strongly recommend all students study the food safety guide prior to attending the review class. The Review Class starts at 9:00 am and follows the format of the SafeStaff Manager Review Guide. The Review Class is followed by the Florida approved ANSI-CFP accredited ServSafe Food Protection Manager's Exam based on the 2013 FDA Food Code. The ServSafe exam... Details
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A Test with Confidence Package that includes: a 4-hour review of basic food safety principles and changes to the Food Code. We strongly recommend all students study the Food Manager Review Guide prior to attending the review class. The Review Class follows the format of the SafeStaff Manager Review Guide. The Review Class begins at 9:00 am and is followed by a Florida approved ANSI-CFP accredited exam based on the 2013 FDA Food Code. The ServSafe exam begins at 2:00 pm and is a... Details
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A self-paced ServSafe Online Food Protection Manager Course current with the latest 2013 Food Code. Take up to 90 days to review and study these real life situations and benefit from interactive exercises. Approximate run time is eight (8) hours. The Course is available in English or Spanish. The course does not include the exam.

Purchase of this course is non-refundable.


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The SafeStaff® Supervisory Skills Manuals helps participants become effective managers by developing or upgrading their supervisory skills. This training series is designed to meet the leadership needs of the hospitality industry. Module One, You as a Supervisor, includes topcis on Customer service, Sexual Harassment, Functions of Management, Delegation, Monitoring Stress, Managing Interruptions and Procrastination.
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The SafeStaff® Supervisory Skills Manuals helps participants become effective managers by developing or upgrading their supervisory skills. This training series is designed to meet the leadership needs of the hospitality industry. Module Two, Hiring, includes topcis on Recruitment, Selecting the Right Employee, Orientation, Training Methods, and Scheduling & Forecasting.
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The SafeStaff® Supervisory Skills Manuals helps participants become effective managers by developing or upgrading their supervisory skills. This training series is designed to meet the leadership needs of the hospitality industry. Module Tjree, Communications, includes topcis on Employee Communication, Coping with Change, Negotiation, Managing Difficult People, and Problem Solving.
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The SafeStaff® Supervisory Skills Manuals helps participants become effective managers by developing or upgrading their supervisory skills. This training series is designed to meet the leadership needs of the hospitality industry. Module Four, Leadership, includes topcis on Leadership Styles Coaching & Feedback, Discipline & Termination, Motivational Strategies, and Team Development.
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Satisfying your customers and making them want to return is an essential part of your restaurant’s success. Employees may not always have the skills needed to provide exceptional service. Restaurant scenarios will teach employees how to listen to customer needs, handle difficult situations and demonstrate outstanding service. Employees learn key elements such as

Being knowledgeable, professional, and attentive

How to handle an unhappy customer

Staying focused on the... Details

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Three Training DVDs: Customer Service Training, Preventing Harassment & Discrimination and Being Social Media Smart English/Spanish captioning.
See demos here: Preview clip for Social Media.
Preview clip for Sexual Harassment.
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This engaging DVD is a training course for restaurant employees that explains clearly and effectively how to prevent harassment and discrimination in the workplace.


Preview clip.

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This DVD training course teaches employees how to be responsible when representing themselves or the company through personal and public social media platforms. Available in English with English/Spanish captioning. Running time approximately 18 minutes. Preview clip.
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SafeStaff® All-in-One Labor Law Compliance Posters include all required Federal and Florida State labor law posting requirements for food service establishments. Includes all 6 mandatory Federal and 5 State workplace posters in one convenient place! A laminated 27" x 40" poster updated for 2017. Also includes the DBPR required Choking/CPR Poster.
Federal:
1. Family and Medical Leave (FMLA)
2. Fair Labor Standards Act (Minimum Wage)
3. Uniform Services... Details
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With the addition of Allergen Training to the 2009 FDA Model Food Code, this poster serves as a helpful reminder to employees about the most common food allergens present in the workplace.
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DBPR requires that every public food service establishment shall post a sign which illustrates and describes the CPR procedure for rendering emergency first aid to a choking victim in a conspicuous place in the establishment that is accessible to all employees.
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2017 ID Checking Guides are in. Order yours today!
2016 Guides expired on February 28th. Get up-to-date with the new information for 11 state ID format changes and 13 other states changes that make ID's no longer valid.

Not familiar with out-of-state ID's? Use this Guide to help you serve alcohol responsibly. Check security features and validate ID cards from all 50 states.... Details

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RCS Full Service Clients Employees may add this individual training course to your cart, register and create your account. Please be sure to select the correct company name from the drop down list in order to enter your PROMO CODE and receive your complimentary training course at check out. Verify the company name and address with your employer if needed. This course will expire 30 days after registration.

If you need assistance, please call 800-537-9863 or... Details