Alcohol FAQ's

What is the Florida Responsible Vendor Act

Florida’s Responsible Vendor Act  (F.S. 561.701-706) provides significant legal benefits for those alcohol licensees who comply with its requirements

Can someone do the training for me?

Regulatory Compliance Services has been providing on-premise Alcohol Compliance Training since 1984. Let one of our Training Managers do all of the work for you and help you protect one of your most important assets, your beverage alcohol license.

I need help registering for my Online RCS Alcohol Course

Go to "SHOP," and select the "RCS Online Alcohol Service Compliance Training" in your preferred language. Add the course to your "CART,"  then click "PROCEED TO CHECK OUT." You will be prompted to "SIGN IN" or "CREATE AN ACCOUNT." When creating an account, please be sure to select your company's name under the "PRIMARY ORGANIZATION" filed.  Your company information will auto fill. Enter a USERNAME and PASSWORD, then click "SAVE." The Transaction Grand Total under "CART CHARGES" should read $0.00. You will then click "SUBMIT ORDER."  If the grand total does not say $0.00, it indicates you did not tie yourself to your company during the registration process. You will need to call 866-372-7233 to have your recorded updated. 

I started my course and I need to log back in and finish it, what do I do?

First, do not purchase the course again. Go to "MY COURSES" and click on the START COURSE button. Log back in and then select the "RCS Online Alcohol Course" from the list on your "My Courses" page and begin.

I need help, who do I call?

Contact RCS Monday through Friday from 8:30 am to 5:00 pm EST at 800.537.9863 or at RCS@frla.org. When sending an Email please be sure to include your name, contact information, and a specific product or program if applicable. For example: Online Alcohol Training.

How do I take the Online Alcohol Course?

If you are a RCS client, go to SHOP, Click on Online RCS Alcohol Sales and Service Training, add one (1) course to your cart and click check out. You will be required to create an account. YOU MUST ENTER A PRIMARY ORGANIZATION NAME, begin typing and the list of available companies will populate. Select your PRIMARY ORGANIZATION and complete the registration process. If you are unsure of your company name, consult your employer. The Transaction Grand Total under "CART CHARGES" should read $0.00. You will then click "SUBMIT ORDER."   Click Submit Order and then you can immediately click START COURSE and complete your online training. If the grand total does not say $0.00, it indicates you did not tie yourself to your company during the registration process. You will need to call 866-372-7233 to have your recorded updated.

My RCS Online Alcohol Code will not work.

We are no longer using Access Promotion Codes for the Online RCS Alcohol Course, please call 800-537-9863 if you have questions.

What do I do with my Alcohol Training Certificate?

Once you complete the Online RCS Alcohol Sales and Service Training and your status is marked as complete, click "My Certificates" and then "Obtain Certificate." You will complete the information and be able to view, save or print your certificate. Be sure to provide a copy of your certificate to your employer as proof of completion of your training.

Is Online Alcohol approved in Florida?

Online Alcohol Training does not meet all of the requirements of the Florida Responsible Vendor Act. This online course is a supplement for new employees or employees who missed their tri-annual RCS alcohol meeting.

I need help logging into my Alcohol Course

Go to "SHOP," and select the "RCS Online Alcohol Service Compliance Training." Click "UPDATE CART,"  then click "PROCEED TO CHECK OUT." You will be prompted to "SIGN IN" or "CREATE AN ACCOUNT." When creating an account, please be sure to select your company name under "PRIMARY ORGANIZATION." Your company information will auto fill. Enter a USERNAME and PASSWORD, then click "SAVE." Enter your RCS Promotional Code and click "Apply". The Transaction Grand Total under "CART CHARGES" should read $0.00. You will then click "SUBMIT ORDER."  If the grand total does not say $0.00, it indicates you did not tie yourself to your company during the registration process or use a valid Promotion Code at check out. Please call 866-372-7233 to have your recorded updated. 

I need help logging into my Alcohol Course

Go to "SHOP," and select the "RCS Online Alcohol Service Compliance Training." Click "UPDATE CART,"  then click "PROCEED TO CHECK OUT." You will be prompted to "SIGN IN" or "CREATE AN ACCOUNT." When creating an account, please be sure to select your company name under "PRIMARY ORGANIZATION." Your company information will auto fill. Enter a USERNAME and PASSWORD, then click "SAVE." Enter your RCS Promotional Code and click "Apply". The Transaction Grand Total under "CART CHARGES" should read $0.00. You will then click "SUBMIT ORDER."  If the grand total does not say $0.00, it indicates you did not tie yourself to your company during the registration process or use a valid Promotion Code at check out. Please call 866-372-7233 to have your recorded updated.