NRA Customer Service Training Employee DVD

NRA Customer Service Training Employee DVD
Satisfying your customers and making them want to return is an essential part of your restaurant’s success. Employees may not always have the skills needed to provide exceptional service. Restaurant scenarios will teach employees how to listen to customer needs, handle difficult situations and demonstrate outstanding service. Employees learn key elements such as

Being knowledgeable, professional, and attentive

How to handle an unhappy customer

Staying focused on the customer

Running time approximately 22 minutes. English with English/Spanish captioning.


Preview clip.

125.00
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